Policies
This section is designed to collect existing store policies into a form easily accessable to all staff. Topics are up to the users imagination but could include
- how to answer the phone
- conditions for return of purchases
- questions to ask when accepting goods for valuation or repair
- how to handle complaints
- dress / behaviour codes
- store opening / closing checklist
- Health and Safety procedures
topics are stored as web pages so you click through to the topic you want very quickly.