Policies

This section is designed to collect existing store policies into a form easily accessable to all staff. Topics are up to the users imagination but could include

• how to answer the phone
• conditions for return of purchases
• questions to ask when accepting goods for valuation or repair
• how to handle complaints
• dress / behaviour codes
• store opening / closing checklist
• Health and Safety procedures

topics are stored as web pages so you click through to the topic you want very quickly.